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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Szubelak

Gloria Szubelak

February 11, 2025

5  out of  5
rating by Gloria Szubelak
"Lindsay was so helpful, funny and made a not so great situation enjoyable! I appreciate a place where they make you feel welcomed and they even have snacks! Way to go State Farm Shay's office 10/10 recommend"
We responded:
"We are glad Lindsay was able to turn your experience around! You are welcome to stop by for snacks any time! "
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Samantha Jean

February 7, 2025

5  out of  5
rating by Samantha Jean
"Fannie was awesome and super helpful, she helped me get a policy that had more coverage for less than my old policy with progressive!"
We responded:
"Thanks for the review Samantha! Fannie does a great job of making sure our customers are getting the best value for their dollar! "
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Donna Smith

February 5, 2025

5  out of  5
rating by Donna Smith
"Fannie was excellent to work. She ran a few different scenarios to ensure we were getting the best coverage for the best price!"
We responded:
"Thank you for the positive review Donna! Taking care of our customers is our number one priority! "
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Rhonie Bonds

February 2, 2025

5  out of  5
rating by Rhonie Bonds
"It was very pleasant and we saved some money. Thanks very much."
We responded:
"Rhonie, thank you for the opportunity to save you some money! "
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Brenna Mallozzi

January 31, 2025

5  out of  5
rating by Brenna Mallozzi
"I've never had a bad experience with anyone I've spoken to at this office. Super friendly, helpful, eager to answer any questions. Not to mention, I'm saving a lot of money after I switched to State Farm."
We responded:
"We love to hear this Brenna!! Our team truly takes pride in our customer satisfaction. We appreciate you trusting us with your insurance needs! "
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greg boatman

January 31, 2025

5  out of  5
rating by greg boatman
"Very helpful. Took the time to discuss my policies and the discounts that I have. Michael was very knowledgeable. Would highly recommend."
We responded:
"Thank you for taking the time to meet with us Greg! We appreciate your business! "
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Karleigh B

January 30, 2025

5  out of  5
rating by Karleigh B
"Michael Hall is great to work with and provided incredible support when there was issues with my previous policy. Very communicative and helpful!"
We responded:
"Thank you for the positive review Kaleigh and I am so glad to hear Michael was helpful and prompt with resolving your policy issues!"
Profile photo of SANTIAGO BONILLA

SANTIAGO BONILLA

January 30, 2025

5  out of  5
rating by SANTIAGO BONILLA
"I spoke with Rebekah on10/25/23, and I'm extremely satisfied with how professinal,courteous and knowledgeable she was with me. She was able to resolve the issue with my claim. She was very professional and patient with me during our entire conversation. I'm very pleased and glad to be represented by Kelsey Shay- State Farm for my auto insurance services."
We responded:
"Santiago, we’re glad to hear how Rebekah was able to help you with your claim! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider! Reach out to us if you ever need anything."
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Terri

January 28, 2025

5  out of  5
rating by Terri
"Michael was GREAT and addressed all questions."
We responded:
"We love a good 5 star review! Thank you Terri for trusting us with your insurance needs! "
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Alexis Bito

January 17, 2025

5  out of  5
rating by Alexis Bito
"Marissa was awesome 100% recommend."
We responded:
"Thank you for your 5 stars for your interaction with Marissa! She loves taking care of our customers!! "
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Joshua Callipare

January 17, 2025

5  out of  5
rating by Joshua Callipare
"Very easy to work with, articulates well with policy questions."
We responded:
"Josh, we want to make sure your insurance coverage makes sense for YOU! Thank you for allows us to do that! "
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Brooke Callipare

January 17, 2025

5  out of  5
rating by Brooke Callipare
"Michael with Kelsey Shay was so helpful and easy to work. Thanks Michael!"
We responded:
"Thank you Brooke!! We try to make doing insurance as easy at possible. We appreciate your business!! "
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Les Dooley

January 17, 2025

5  out of  5
rating by Les Dooley
"Always helpful!"
We responded:
"Les thank you for the positive review! Working with you has always been a pleasure!! "
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Nicole Grant

January 16, 2025

5  out of  5
rating by Nicole Grant
"Needed some help with sorting out a claim, Michael was very quick and efficient in helping me with what I needed."
We responded:
"We’re glad we were able to help get things sorted out with claims. Do not hesitate to reach out if you need us! "
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Noel Jones

January 16, 2025

5  out of  5
rating by Noel Jones
"Michael is always so helpful! I appreciate his follow through and customer service ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Noel! Michael takes a lot of pride in making sure he goes above and beyond for our customer!! -Kelsey Shay State Farm "
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Rod

January 15, 2025

5  out of  5
rating by Rod
"Marissa was very helpful in getting me a new automobile policy which was almost 20% less then my All State policy. She was very responsive and knowledgeable."
We responded:
"We are glad you are able to join our State Farm family Rod! We appreciate your business!! -Kelsey Shay State Farm Agent "
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Dustin Rethelford

January 10, 2025

5  out of  5
rating by Dustin Rethelford
"Marissa was an absolute pleasure to work with! She was very knowledgeable and professional as I continued to ask question after question. Highly recommend her for all your insurance needs."
We responded:
"Dustin thank you for your kind words regarding your experience working with Marissa!! She truly is an asset to our team and we are grateful for the opportunity to be your local agency! -Kelsey Shay State Farm Agent "
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george pressel

January 6, 2025

5  out of  5
rating by george pressel
"Allways ready and willing. A delight to work with. Call them and enjoy."
We responded:
"Thank you George! We appreciate the positive feedback!! Kelsey Shay - State Farm Agent "
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Kayla Tasker

January 4, 2025

5  out of  5
rating by Kayla Tasker
"This insurance team was recommended to me by a good friend. This team made the process really easy for me. They were easy to get ahold of by phone and gave me a quote immediately, plus sent it over in writing. I was able to get coverage while buying my new car on a Saturday afternoon and had proof of insurance via email before driving home. I’m confident that they’ll be available any time I need to communicate with them and I look forward to doing business here as long as I live in the area."
We responded:
"Kayla we are so glad you are part of our State Farm family and congratulations on your car!!! - Kelsey Shay State Farm Agent "
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Malik Gumbs

January 3, 2025

5  out of  5
rating by Malik Gumbs
"Thank you Michael for your kind service and support. He is very knowledgeable and helpful when it comes to financial solutions, and he looked out for my best interests. Thank you!"
We responded:
"Malik thank you for the FIVE stars!!"
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Whitney Moss

January 2, 2025

5  out of  5
rating by Whitney Moss
"Micheal goes above and beyond every time to provide excellent customer service to me and my family. Best insurance family ever ❤️"
We responded:
"Thank you for the 5-STARS Whitney!! We appreciate you and your family for trusting us with your insurance needs! "
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Anthony Fillio

January 2, 2025

5  out of  5
rating by Anthony Fillio
"Michael Did great! He really got me out of a jam. Thank you for what you all do!"
We responded:
"Anthony I am glad to hear Michael was ready to help with your insurance! We take pride in making sure we are there when you need us most! Thank you for your business! "
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Melissa Winterstine

January 2, 2025

5  out of  5
rating by Melissa Winterstine
"I recently needed to get my own car insurance for the first time, and I had the pleasure of working with Marissa Collins. She was incredibly knowledgeable—much more than the representatives I spoke with at other insurance companies. Marissa made what could have been a complicated process feel simple and stress-free. She was also very friendly and professional. I highly recommend working with her!"
We responded:
"Melissa thank you for joining our State Farm family! I’m glad to hear we were able to make it a simple process!! "
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Jill Zimmerman

December 17, 2024

5  out of  5
rating by Jill Zimmerman
"Wonderful experience"
We responded:
"We grateful for customers like you Jill! Thank you for your feedback. "
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George Brummer

December 13, 2024

5  out of  5
rating by George Brummer
"Speaking with Haley Tipton at State Farm was a refreshing experience! She was very personable and took time to explain every detail of my insurance policy in a language and manner that was easily understood! Bravo to Haley!"
We responded:
"Thank you George! Haley’s attention to detail is a huge asset to our team! We appreciate your feedback! "