State Farm® Insurance Agent Kelsey Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Summer Callis
July 13, 2026
"Very quick quote, very fast response time and definitely worth the switch!! Megan was super helpful and informative!! Highly recommend."
"Thank you, Summer, for your recommendation and for choosing our agency! We're delighted to hear that Megan was able to assist you with a quick quote and provide the information you needed. If anything comes up, you know where to find us!"
Judy Abrams
July 10, 2026
"Nick was very nice an explained everything to me. He was very patient an answered all my questions."
kathryn stofflet
July 7, 2026
"Marissa with Kelsey Shay State Farm was wonderful to work with and truly helped us in a crunch. We needed to provide proof of renters insurance for our son’s apartment, but we did not receive final approval and a move-in date until late on a Friday afternoon around 4 p.m. Before he could move in, we had to show proof of coverage.
Even with the timing and urgency, Marissa was responsive, helpful, and able to get everything taken care of for us quickly. We really appreciated her professionalism and willingness to help at the end of a busy week. Thank you, Marissa!"
"Thank you for sharing your experience! We’re so glad Marissa was able to step in and make a stressful, time-sensitive situation much easier. Her dedication to being responsive and finding solutions for customers is exactly the kind of service we strive for. We truly appreciate your kind words and are happy we could help your son get ready for his move!"
David Turcotte
July 7, 2026
"I am happy to finally have e a real insurance agent who is always looking for ways to save me money and provide great service."
"Thank you for sharing your experience! We’re so glad to hear you’ve found an agent who takes the time to look out for your best interests and help you find ways to save while still getting the coverage you need. Providing reliable, personal service is always the goal."
Darell Bowen
July 1, 2026
"Excellent service and I saved some money too."
"We appreciate you, Darell! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you!
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Benjamin Hester
July 1, 2026
"Nick was great at explaining my options, what certain things in the policy meant, and even found some things I previously had in my policy that didnt apply to my situation and saved me a significant amount on my rates. Absolutely recommend him."
"Benjamin, thank you for your wonderful review! It means so much to us that you would recommend our agency. Your trust and support are truly appreciated!
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caden crossett
June 30, 2026
"Nick was well informed, friendly, and very helpful. He made sure I got everything I needed and the whole thing was efficient and easy."
"Caden, thank you for taking the time to share this! We’re glad Nick was able to help make the process easy and stress-free. We appreciate your trust in our team."
Shari Ashmore
June 29, 2026
"Just transferred all our policies from VA State Farm to one in our new hometown of Yulee. Everyone has been quick and efficient; polite; and making it easy for us."
"We can't thank you enough for your wonderful review, Shari! Knowing your policy transfer went smoothly and that our team provided prompt service means the world to us. We're grateful to have you with us."
Chuck hall
June 29, 2026
"I was with Travelers for 20 years. S friend urged me to call your company. I am now saving 50% !! Same coverage! Nick was very helpful."
"Thank you, Chuck, for sharing your experience! It's great to hear that Nick was able to assist you in saving 50% while maintaining the same coverage. We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support!
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Stacy Moran
June 23, 2026
"I needed to add a vehicle two our auto insurance and Marissa was great to work with! She was very patient in answering our questions and by the end of the call had even saved us a considerable amount on all three vehicles."
"Stacy, we truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that Marissa was able to make things easier for you and that she helped you save money in the process. Your feedback is invaluable!"
Patricia Martyn
June 23, 2026
"Wonderful customer service from Vanessa and Megan"
"Thank you, Patricia, for recognizing Vanessa and Megan's customer service. We're glad to hear they made a positive impact on your experience. Your feedback is greatly appreciated!"
Anthony Panichelli
June 18, 2026
"There was a change in my homeowners policy and my bundled monthly premium with auto insurance separated and I received a lump sum bill for the remainder of the HO premium. Megan at the Kelsey Shay State Farm agency took care of it immediately and I was able to refresh the page and there it was restored to the bundled monthly premium. Super helpful. Thank you."
"Anthony, thanks for sharing your experience! Awesome to hear Megan was able to quickly fix the issue with your homeowners policy and restore your bundled monthly premium. We appreciate your feedback and are here to help whenever you need us!"
Keane Brennan
April 16, 2026
"Team up there has helped us multiple times. They have a life long customer."
"Thank you, Keane, for your kind words and for choosing us as your lifelong insurance partner. We're grateful for your trust and look forward to continuing to support you. Have a great day!"
Brenda Jones
April 14, 2026
"Marissa is Great! I have never felt so comfortable talking with an Ins Agent . She is very informative and patient with my "computer skills" ! I'm so happy to have my Ins office so close to my home."
"Thank you, Brenda, for sharing your experience! It's wonderful to hear that Marissa made you feel comfortable and was able to assist with your needs. We're glad to be conveniently located near you. Thanks again!"
Tracey Jones
March 27, 2026
"These folks have been awesome to work with. Always professional and quick responses."
"Thank you, Tracey, for your kind words. We're glad to hear that our professionalism and quick responses have made your experience awesome. Your feedback means a lot to us. "
Paul Tenarvitz
March 23, 2026
"She is a very efficient member of Kalsey’s team."
"Thank you, Paul, for recognizing the efficiency of our team member. We strive to provide top-notch service, and it's great to hear that we're meeting your expectations. Your feedback is greatly appreciated."
B Davis
March 22, 2026
"Sara G was excellent in helping me navigate and answering all of my questions"
"Thank you, B Davis, for your feedback. We're glad Sara G was able to assist you effectively and answer all your questions. Your support means a lot to us."
Lindsay Oneal
March 19, 2026
"Loved working with Megan! She was so helpful and knowledgeable. Kelsey and her team are great!"
"Thank you for the great feedback! We’re so glad to hear Megan was helpful and knowledgeable, and we truly appreciate your kind words. We look forward to continuing to assist you with your vehicle insurance needs!"
Tina Punch
March 19, 2026
"Always a great experience with my State Farm agent. Recently spoke with Sara who was extremely professional, knowledgeable and kind. This is what keeps clients coming back!"
"Thank you for your kind words! We’re so glad to hear Sara provided such a professional and positive experience. We truly appreciate your continued trust and look forward to serving you again!"
chase breshears
March 19, 2026
"Fantastic team of people working here! They are always available when you need them with the best prices and quality service! Go see Sara Gibbs she is the best!!!!!"
"Thank you for the glowing review! We’re so glad to hear Sara and the team provided excellent service and great prices. Your recommendation means a lot, and we’re always here whenever you need us!"
justin randolph
March 19, 2026
"The entire team at Kelsey Shay State Farm are amazing, I have been a customer for years, recently I had Megan remove and add a vehicle and other coverages to my plan, she made the entire process extremely easy and seamless, reminding me why they are the best agency around ! Highly recommend!"
"Thank you for your wonderful review! We’re thrilled to hear that Megan and the team made your coverage updates easy and seamless. We truly appreciate your loyalty over the years and your recommendation means a lot!"
Kaylan Rogers
March 19, 2026
"Megan is amazing ! She is so sweet, personable and so helpful !"
"Thank you so much for the kind words! We’re so happy to hear Megan made such a great impression—she truly cares about providing a helpful and personable experience. We appreciate your feedback!"
Kiley
March 19, 2026
"Megan R helped with my policy switch over from geico. Made the transition easy.
Always willing to help and correct anything needed on my end! 10/10."
"Thank you for your great feedback! We’re so glad to hear the switch from GEICO was smooth and that Megan made the process easy for you. We appreciate your support and are always here to help whenever you need us!"
Lacey Bulls
March 19, 2026
"Spoke with Megan and she is so pleasant! Great customer service."
"Thank you for sharing your experience! We’re so glad to hear Megan provided such pleasant and helpful service. We truly appreciate your feedback!"
Susan Colley
March 19, 2026
"Megan R. Was absolutely great to work with. Will definitely recommend everyone to use her"
"Thank you so much for your kind words! We’re so glad to hear you had a great experience working with Megan. We truly appreciate your recommendation!"