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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Zachary Mosier

May 26, 2023

5  out of  5 rating by Zachary Mosier
"I cannot express enough how phenomenal my experience with Taylor was. She was knowledgeable, friendly and just great at what she does. Deserves more than five stars"

Maggie Schweitzer

May 25, 2023

5  out of  5 rating by Maggie Schweitzer
"Lindsay at State Farm was super helpful in finding me a plan that was in budget and covered all that I needed. Very grateful! Thanks Lindsay!"

David Tank

May 22, 2023

5  out of  5 rating by David Tank
"I was out of town and did was running behind on securing Home Insurance "in a timely manner". I was not a State Farm Client, and was referred to Kelsey Shay Insurance by a friend. I called then visited their Office and met with Ms Eisenman to review/discuss my dilemma dealing with Time Restraint. She was most helpful in assisting me and expediting the process which helped me from being Un-Insured. While there she was most helpful with Bundling my Home and Auto needs in one package, that allowed several discounts. So I was not a State Farm Client but have "seen the Light" and will be moving forward."

Jasper Andrews

May 15, 2023

5  out of  5 rating by Jasper Andrews
"You got to use Taylor she's such a great lady and Chelsea is a very good Agent can I ask for no better out of a State Farm Insurance Company"

Molly Kelly

May 10, 2023

5  out of  5 rating by Molly Kelly
"Fannie was excellent to work with and very informative. She helped me figure out everything I needed as a new resident of the area."

Amber Halcrow

May 9, 2023

5  out of  5 rating by Amber Halcrow
"Taylor saved the day! Got me the exact same policy as a competitor at a much better price! Got everything done within 24hrs. Thank you!!"

Melissa Burns

May 9, 2023

5  out of  5 rating by Melissa Burns
"Taylor was wonderful and helped me get cheaper auto and out first home owners policy! Thank you!"

Shannon Stepp

May 8, 2023

5  out of  5 rating by Shannon Stepp
"Taylor was amazing! She walked me through everything step by step and made the process so easy! If I could give 10 stars, I would!"

Gianni Xeros

April 21, 2023

1  out of  5 rating by Gianni Xeros
"Service sucks. Everytime I call the office it goes to voice mail. I live a message to call back. IT NEVER HAPPEN. THEY DO NOT CALL BACK. MAYBE IS TIME TO GO TO A DIFFERENT INSURANCE THAT CARES FOR THE CUSTOMER. I will complaint to the main office in Illinois."

Elizabeth Forbes

March 30, 2023

5  out of  5 rating by Elizabeth Forbes
"I like so many others are shopping for new insurance, due to cost. I reached out to Taylor C., who was very personal and professional while providing me the information. Thank you to Kelsey Shay, State Farm Insurance."

Ron Cianfichi

March 17, 2023

5  out of  5 rating by Ron Cianfichi
"Very nice to see an insurance company reach out to me to ensure I'm receiving all of the possible discounts I'm eligible for. Fannie was extremely professional and clearly walked me thru the eligible discounts. We were able to reduce my yearly premium on my 3 cars by approximately $300. Great experience and this proves i made the right choice in going with State Farm. Thanks Fannie."

Tim Brown

March 15, 2023

5  out of  5 rating by Tim Brown
"Great experience wonderful to work with very informative."


March 1, 2023

5  out of  5 rating by RABIOSA HERNANDEZ
"Mrs. Taylor Christmas is an amazing person, I had a problem adding a vehicle to my policy and Mrs. Taylor helped me with the process even though State Farm in Yulee was not my agent. I will definitely will be changing policy to Yulee facility. Thank you Mrs. Christmas for your help."


February 28, 2023

5  out of  5 rating by WILLIAM HARVEY
"Spoke with Lindsay and she made shopping for insurance much easier and enjoyable. Thank you for your time and patience."

Matthew Patrick

February 28, 2023

5  out of  5 rating by Matthew Patrick
"I spoke with Lindsey and she has great customer service!"

Delanie Redmond

February 28, 2023

5  out of  5 rating by Delanie Redmond
"Lindsay was an absolute pleasure to work with. She is knowledgeable, kind and patient. In a world full of sales people, it felt more like I was talking to a friend and not an employee at a business. I highly recommend this establishment and working with Lindsay if you’re able!"

Connor Kelley

February 27, 2023

5  out of  5 rating by Connor Kelley
"Lindsay was great! Very friendly excellent customer service."

Madeline Adkins

February 27, 2023

5  out of  5 rating by Madeline Adkins
"Lindsay was great help with all my insurance questions! She was knowledgeable and made me feel as though we had been friends for ages. Made my experience 10x better!"

katie kelley

February 27, 2023

5  out of  5 rating by katie kelley
"Typically I hate calling places like this but the woman on the line was so helpful nice. Thank you Lindsay for making it a breeze!"

Jack C

February 27, 2023

5  out of  5 rating by Jack C
"I just got a new auto policy and Lindsay Lee was very helpful. She was professional, courteous and responded quickly to each email and call. I highly recommend you ask for her."

Kim Supernor

February 23, 2023

5  out of  5 rating by Kim Supernor
"Excellent service! Thank you Marissa"

Summer Eisenman

February 13, 2023

5  out of  5 rating by Summer Eisenman
"Fannie is the best!!"

Tim Culpepper

February 12, 2023

5  out of  5 rating by Tim Culpepper
"The customer service was over the top, normally I’ve found insurance people just want to over sale their package but I did not get this impression from Lindsay and she took the time to answer all of my questions."

Kyle Mulder

February 12, 2023

5  out of  5 rating by Kyle Mulder
"Great customer service, Lindsey is great."

Lisette McCammon

February 8, 2023

5  out of  5 rating by Lisette McCammon
"It is tough to find an insurance company that actually takes the time to offer help - no matter how stupid of a question I can come up with. Makes a difference with a local agent! Thanks for the help, Fannie!"